Privacy Policy

Effective Date: 01 January 2026
Last Updated: 31 December 2026

At Korik, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when you visit our website, place an order, or communicate with us.

This policy applies to Korik’s website, online store, social-media pages, WhatsApp communication, and other services linked to this policy.

1. Information We Collect

We may collect the following information:

Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to our updates, you may provide:

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Order and purchase details
  • Size, product and exchange preferences
  • Payment or transaction information
  • Messages, reviews, feedback or customer-support requests

Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed and time spent on the website
  • Referring website or advertisement
  • Cookie and website-usage information
  • Approximate location based on your device or IP address

We do not intentionally collect more information than is reasonably required to operate our business and serve our customers.

2. How We Use Your Information

  • Process, confirm and deliver orders
  • Contact you about your order or delivery
  • Process returns, exchanges and refunds
  • Provide customer support
  • Verify transactions and help prevent fraud
  • Improve our products, website and customer experience
  • Maintain business and transaction records
  • Send promotional messages when you have agreed to receive them
  • Display relevant advertisements and measure campaign performance
  • Comply with legal, tax, accounting or regulatory obligations
  • Protect Korik, our customers and our website from misuse or security threats

We will not use your personal information for purposes unrelated to those described in this policy without an appropriate reason or, where required, your consent.

3. Payments

Payments may be processed through banks, mobile-wallet providers, cash-on-delivery partners or third-party payment services.

Where a third-party payment provider is used, your payment information will be handled according to that provider’s own privacy and security practices. Korik does not intentionally store complete debit-card, credit-card, bank-account or mobile-wallet credentials unless this is necessary and clearly communicated to you.

For cash-on-delivery orders, we may share the information required to complete delivery and collect payment with our courier partner.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share limited information with trusted parties that help us operate our business, including:

  • Courier and delivery companies
  • Payment-service providers and banks
  • Website hosting and e-commerce service providers
  • Customer-support and communication platforms
  • Email, SMS or WhatsApp service providers
  • Advertising and website-analytics providers
  • Accountants, professional advisers or authorities where legally required

These parties should only receive the information reasonably necessary to perform their services.

We may also disclose information when required by law, court order or a lawful request from a government or regulatory authority, or when necessary to protect our rights, property, customers or business.

5. Cookies and Similar Technologies

  • Keep the website functioning properly
  • Remember your cart or preferences
  • Understand how visitors use the website
  • Improve website performance
  • Measure advertisements and marketing campaigns
  • Show more relevant content or promotions

You may disable or delete cookies through your browser settings. However, some parts of the website may not function properly if essential cookies are disabled.

Third-party services such as Google, Meta, Facebook or Instagram may also use cookies or tracking technologies according to their own privacy policies.

6. Marketing Communications

  • New products
  • Promotions and discounts
  • Restocks
  • Special offers
  • Brand announcements

You can stop receiving promotional communication at any time by using the unsubscribe option, replying with a request to unsubscribe, or contacting us directly.

You may still receive necessary messages concerning active orders, payments, deliveries, returns or customer-support matters.

7. Data Retention

  • Complete orders and provide customer service
  • Maintain transaction and accounting records
  • Resolve complaints or disputes
  • Prevent fraud or misuse
  • Meet legal, tax or regulatory requirements

When information is no longer reasonably required, we may securely delete, anonymise or restrict access to it.

8. Data Security

  • Unauthorized access
  • Loss or misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should protect their passwords, devices and account details and contact us immediately if they suspect unauthorized activity.

9. Your Privacy Choices

  • Confirm whether we hold your personal information
  • Provide access to certain information
  • Correct inaccurate or incomplete information
  • Delete information that is no longer required
  • Stop sending promotional messages
  • Withdraw consent previously provided
  • Raise a concern about how your information is being handled

Some requests may be limited where we are required to retain records for legal, accounting, fraud-prevention or transaction purposes.

To submit a privacy request, contact us using the details provided at the end of this policy. We may ask for reasonable information to verify your identity.

10. Children’s Privacy

Korik’s website and products are not intended to collect personal information directly from children under the age of 18 without the involvement of a parent or legal guardian.

If you believe that a child has submitted personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, remove the information.

11. Third-Party Websites and Social Media

Our website may include links to third-party websites, payment services, courier platforms or social-media pages.

Korik is not responsible for the privacy, content or security practices of third-party services. We encourage you to review their privacy policies before submitting personal information.

Information you post publicly on Facebook, Instagram, TikTok or other social-media platforms may be visible to other users and will also be governed by the platform’s own policies.

12. International Data Processing

Some website, hosting, analytics, communication or advertising providers may store or process information outside Pakistan.

Where this occurs, we will take reasonable steps to work with reputable providers and protect the information in accordance with applicable requirements and this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy when our website, services, business practices or legal obligations change.

The latest version will be posted on this page with an updated “Last Updated” date. Continued use of our website after an update means that the revised policy will apply to future interactions, subject to applicable law.

14. Contact Us

Business Name: Korik
Location: Gujranwala, Pakistan
Email: korikofficial@gmail.com
WhatsApp/Phone: +92 328 1029000

Please include “Privacy Request” in the subject line or beginning of your message so we can respond appropriately.