Refund and Returns Policy

7-Day Return & Exchange Policy

At Korik, customer satisfaction is important to us. We carefully inspect every product before dispatch, but if you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions.

Return Period

You may request a return or exchange within 7 calendar days of receiving your order. Requests submitted after 7 days may not be accepted.

Return Eligibility

To qualify for a return or exchange, the product must:

Be unworn, unwashed and unused.
Have all original tags attached.
Be returned in its original packaging.
Be free from stains, perfume, body odour, damage or alteration.
Include the order number or proof of purchase.

Products that do not meet these conditions may be returned to the customer without a refund
or exchange.

Size Exchanges

Ordered the wrong size? You may request a size exchange within 7 days of delivery, subject to stock availability.
Customers are responsible for return-delivery charges when exchanging an item due to size selection or a change of mind. Korik will cover the delivery charges when the wrong size or product was sent by us.

Damaged, Defective or Incorrect Items

Please inspect your order after receiving it. If the product is damaged, defective or different from what you ordered, contact us within 48 hours of delivery.
Please provide:

Your order number.
Clear pictures or a short video of the product.
A picture of the parcel and shipping label.

Once verified, Korik will arrange a replacement, exchange or full refund at no additional delivery cost.

Non-Returnable Items

Returns or exchanges will not be accepted for:

Products that have been worn, washed or altered.
Products without their original tags or packaging.
Items damaged due to misuse or improper washing.
Products purchased as final-sale items, where clearly stated.
Items returned after the 7-day period.

Refunds

Once we receive your returned item, our team will inspect it. We will inform you whether the
return has been approved or rejected.
Approved refunds will be processed within 7 business days after inspection.

Prepaid orders will be refunded through the original payment method where possible.
Cash-on-delivery orders will be refunded through bank transfer, Easypaisa or JazzCash.
Original delivery charges are non-refundable unless Korik sent an incorrect, damaged or
defective product.
Banks and payment providers may require additional time to reflect the refund in your
account.
Return Delivery Charges
For size exchanges, change-of-mind returns or incorrectly selected products, return-delivery charges will be paid by the customer.
If the mistake is from Korik’s side, including an incorrect, damaged or defective product, Korik will cover the return and replacement delivery charges.

How to Request a Return

WhatsApp: +92 328 1029000

Email: korikofficial@gmail.com

Order number: Please include it in your message.
Do not send a product back without first contacting our customer-support team and receiving return instructions.

Important Notice

Please use secure packaging when returning an item. Korik will not be responsible for products lost or damaged during return delivery due to unsuitable packaging.
By placing an order with Korik, you agree to the terms of this Return and Exchange Policy.
The Competition Commission of Pakistan recommends that e-commerce businesses display their return, refund, exchange, delivery and complaint-handling terms clearly on their websites and product pages.